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Privacy policy

Your privacy is important to us. Theventa is committed to protecting the personal information you share with us while providing you with exceptional service. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website Theventa.

1. Information We Collect

  • Personal information such as name, email address, phone number, and billing/shipping address.
  • Payment details for order processing (e.g., credit card information).
  • Non-personal data like IP address, browser type, and website activity.

2. How We Use Your Information

  • To process and fulfill orders.
  • To provide customer support and respond to inquiries.
  • To improve our website and user experience.

3. Sharing Your Information

  • We do not sell or rent your personal information to third parties.
  • We may share your information with trusted service providers for order fulfillment, payment processing, and website hosting.

4. Cookies and Tracking Technologies

  • Cookies are used to enhance your browsing experience.
  • Tracking technologies help us analyze website traffic and usage patterns.

5. Data Retention

  • We retain personal information only as long as necessary for business purposes or as required by law.
  • You can request the deletion of your data at any time.

6. Your Rights

  • Access: Request access to the personal data we hold about you.
  • Correction: Request corrections to any inaccurate information.
  • Deletion: Request deletion of your personal information.

7. Security Measures

  • We employ advanced security measures to protect your data from unauthorized access, alteration, or disclosure.
  • Our systems are regularly monitored and updated to ensure security compliance.

8. Children’s Privacy

  • Our website is not intended for individuals under the age of 18.
  • We do not knowingly collect personal information from children.

9. Third-Party Websites

  • Our website may contain links to third-party websites. Theventa is not responsible for the privacy practices of these external sites.

10. Legal Compliance

  • We may disclose your information when required by law or to protect our legal rights.

11. Changes to This Privacy Policy

  • Updates to this Privacy Policy will be posted on Theventa.
  • We encourage you to review this page regularly for any changes.

12. Contacting Us

  • If you have any questions, concerns, or feedback regarding this Privacy Policy, please reach out to us at support@theventavip.com.
  • Our team is here to assist you with any privacy-related matters.

Conclusion

Your trust is our priority at Theventa. We are dedicated to ensuring your personal information is handled responsibly and transparently. Thank you for choosing Theventa. If you have further concerns, don’t hesitate to contact us at Theventa.